Business Training

EX-CEL BUSINESS TRAINING

Ex-cel Business Training delivers cutting edge training solutions and educational services to SME, corporate and governmental institutions. This is achieved by our genuine commitment, professional services and leading products.

Our products and services are designed to enhance customer experience adding tangible and intangible value, striving to stand as an example of true value.

Combining traditional classroom training with the latest learning technologies and a modular learning approach in blended learning environments, we are committed to constantly extending the boundaries of the learning experience and at the same time drive costs down.

Although certification features highly, we at Ex-cel Business Training believe in transferring skills that can be implemented in the workplace with immediate effect whether it be high end technical training or end user productivity courses. Our premier certified trainers have the experience to make training relevant to each student’s working environment and we encourage student participation.

business training
  • Providing training to the Board, staff and management on overall legislative requirements to specific roles and accountability per role player/departments in the
  • Drafting company policies based on legislative requirements and business needs.
  • Drafting regulatory reports and presenting to the relevant regulators.
  • Drafting detailed and/or snapshot reports from a risk based approach on high risk areas to ensure full compliance, thus ensuring stakeholders assurance such as the company Board, regulators and shareholders.

Such services are offered either on a retainer or ad-hoc basis and our offering can be tailored based on the client’s requirements.

We combine many years of experience with forward thinking philosophy to ensure it is up to date with a fast moving, constantly changing legal and corporate climate.

EX-CEL BUSINESS TRAINING PRODUCT & SERVICE

OFFERINGS

Instructor Led Training

EBT instructor led training approach strongly emphasises on practical exercises. Most of EBT courses consist of 40% theory and 60% practical exercises. Instructor led sessions are offered at various EBT centres across the country. Onsite training is also available on request which allows customers to have instructor led sessions run at their premises.

Our training methodology has been structured around a focus on the development of skills. Although certification features highly, we prefer to employ an outcomes based approach to our training, ensuring that all delegates not only meet the required prerequisites of each course, but that each graduates with useful skills that can be implemented into the workplace with immediate effect, thereby making any investment into training self-liquidating within the shortest possible time.

Training is available on the following:

  • Personal Development & Soft Skills Courses
  • End User Computing & Productivity
  • General Information Technology Technical Training
  • Learnerships
  • Customized Sales Training
  • Project Management
  • Financial services / insurance and brokers Regulatory training
  • Protection of Personal Information (POPI) training
  • Compliance process training
  • Company Policies training
  • Corporate Governance training (Companies Act, King IV)
  • Conduct of Financial Institutions training – COFI (New FAIS) training
  • Treating Customers Fairly / Conduct Risk training
  • Anti-Money Laundering – CFT training
  • Covid-19 compliance requirements for employers as required by OHS

SERVICES AVAILABLE

  • E-learning Platforms
  • Learner/Development Management Platforms
  • Workplace Skills Plans
  • Skills Assessments

TRAINING FACILITIES

  • Head office in Johannesburg and branches in Durban and Cape
  • Latest training technologies and tools
  • Friendly and helpful ambassadors
  • Breakout and meeting rooms
  • Secure parking facilities

WHAT MAKES EX-CEL BUSINESS TRAINING TRAINING UNIQUE?

  • Pioneering customer experience program
  • Constant investment in innovation
  • Understanding the importance of ROI
  • Aligning training needs to business needs
  • Education services: Reporting, WSP, Assessment
  • Continued support
  • Pre and Post Assessments
  • Customization
  • Dedicated Account Manager to ensure maximum client satisfaction and superior service

COURSE LIST

  • LEARNERSHIP
  • BUSINESS SKILLS PROGRAMS
  • MICROSOFT OFFICE
  • NC: Contact Centre Support Level 2
  • FETC: Contact Centre Operations Level 4
  • NC: Business Administration Services Level 2
  • NC: Business Administration Services Level 3
  • FETC: Business Administration Services Level 4
  • NC: Management Level 3
  • FETC: Generic Management Level 4
  • NC: Generic Management Level 5
  • FETC: Project Management Level 4
  • NC: Project Management Level 5
  • FETC: End User Computing Level 3
  • FETC: Systems Development Level 4
  • FETC: Systems Support Level 5
  • FETC: IT Technical Support Level 4
  • NC: Hygiene and Cleaning Support Level 2
  • NC: Hygiene and Cleaning Supervisory Level 3
  • NC: Production Technology Level 2
  • NC: Production Technology Level 3
  • FETC: Production Technology Level 4
  • NC: New Venture Creation Level 2
  • FETC: New Venture Level 4
  • NC: GETC Transport Level 1
  • FETC: Professional Cookery Level 4
  • FETC: Environmental Management Level 4
  • NC: Nature Conservation Level 1
  • NC: Wholesale & Retail Generic Management Level 4
  • FETC: Banking Level 4
  • FETC: Banking Level 5
  • FETC Wealth Management Level 4
  • NC Wealth Management Level 5
  • FETC Short Term Insurance Level 4
  • NC Short Term Insurance Level 5
  • FETC Long Term Insurance Level 4     
  • Body Language: Reading Body Language as a Sales Tool
  • Budgets and Managing Money
  • Building Better Teams
  • Building Your Self Esteem and Assertiveness Skills
  • Business Etiquette
  • Business Leadership - Becoming Management Material
  • Business Succession Planning - Developing and Maintaining a Succession Plan
  • Business Writing
  • Change Management - Change and How to Deal with It
  • Coaching and Mentoring
  • Communication Skills for Leaders
  • Conducting Effective Performance Reviews
  • Conflict Management
  • Conquering Your Fear of Public Speaking
  • Crisis Management
  • Critical Thinking
  • Customer Services
  • Delegation - The Art of Delegating Effectively
  • Developing Positive Assertiveness
  • Disability Awareness - Working with People with Disabilities
  • Diversity Training - Celebrating Diversity in the Workplace
  • Effective Presentation Skills
  • Effective Time Management
  • Emotional Intelligence
  • Employee Accountability
  • Employee Dispute Resolution - Mediation through Peer Review
  • Facilitation Skills
  • Finance for Non - Financial Managers
  • Getting Stuff Done - Personal Development
  • Human Resources Training - HR for Non - HR Manager
  • Key Account Management
  • Learning to Lead
  • Leadership Skills for Supervisors Communication, Coaching and Conflict
  • Managing Across Cultures
  • Managing Difficult Conversations
  • Managing Pressure and Maintaining Balance
  • Meeting Management - The Art of Making Meetings Work
  • Minute Taking Skills
  • Motivation Training - Motivating Your Workforce
  • Negotiation Skills
  • Networking for Success
  • Performance Management - Managing Employee Performance
  • Practical Sales Strategies
  • Problem Solving and Decision Making
  • Project Management Introduction - Intermediate
  • Project Management Introduction - Advanced
  • Project Management Introduction - Fundamentals
  • Project Management Training - Understanding Project Management
  • Public Speaking - Speaking Under Pressure
  • Purchasing and Supply Chain Management
  • Quality Customer Service
  • Safety in the Workplace
  • Self - Leadership
  • Stress Management
  • Team Building - Developing High Performance Teams
  • Telemarketing - Using the Telephone as a Sales Tool
  • Telephone Courtesy and Customer Service
  • The ABCs of Supervising Others
  • Time Management
  • Tough Topics - Talking to Employees about Personal Hygiene
  • Workplace Harassment - What it is and What to Do About it
  • Workplace Violence - How to Manage Anger and Violence in the Workplace
  • Workplace Wellness
  • Strategic Planning
  • Accounting Skills for New Supervisors
  • Advanced Skills for the Practical Trainer
  • Advanced Writing Skills
  • Anger Management Understanding Anger
  • Basic Internet Marketing
  • Building a Brand on Social Media
  • Building a Consulting Business
  • Building an Online Business
  • Conference and Event Management
  • Developing Your Executive Presence
  • Dynamite Sales Presentation
  • E-Commerce Management
  • Effective Planning and Scheduling
  • Entrepreneurship
  • Influence and Persuasion
  • Knowledge Management
  • Lean Process Improvement
  • Managing the Virtual Workplace
  • Marketing and Sales
  • Marketing for Small Business
  • Mastering the Interview
  • Marketing with Social Media
  • Writing a Business Plan
  • The Professional Supervisors
  • Process Improvement with Gap Analysis
  • Personal Brand Maximizing Personal Impact
  • Meeting Management – The Art of making meetings work
  • Motivation Training – Motivating your workplace
  • NLP Tools for Real Life
  • Encouraging Sustainability and Social Responsibility in Business
  • Generation Gap Closing – The generation gap in the workplace
  • Getting Effective Feedback
  • Goal Setting
  • High Reliability Organizations
  • High Reliable Organizations
  • Hiring for success Behavioural Interviewing Techniques
  • How to blog and podcast practical applications
  • Intrapreneurship
  • Introduction to Neuro Linguistic programming
  • Inventory Management the nuts and bolts
  • Kickstarting your business with crowdsourcing
  • Logistics and Supply Chain Management
  • Lean Process Improvement
  • Making Training Stick
  • Onboarding the Essentials – Rules for a Successful onboarding program
  • Orientation handbook – Getting Employees off to a good start
  • Overcoming objectives to nail the sale
  • Prospecting for leads like a Pro
  • Public Relations Boot Camp
  • Bullying in the workplace
  • Business Ethics for the Office
  • Call Centre Training and Customer Service Training for Call Centre Agents
  • Effective Planning and Scheduling
  • Balanced Scorecard Basics
  • Conducting Accurate Internet Research
  • Create a Dynamite Job portfolio
  • Creating a Google AdWords campaign
  • Creating a Top-Notch Talent Management
  • CRM An Introduction to Customer Relationship Management
  • Developing your Executive Presence
  • Developing Your Training Program
  • Public Speaking Presentation Survival School
  • Research Skills
  • Risk Management
  • Safety in the workplace
  • Selling Smarter
  • Skills for the Administrative Assistant
  • Survival Skills
  • The Practical Trainer
  • The professional Supervisor
  • Using Activities to make training fun
  • Working Smarter
  • Workplace Ergonomics – Injury Prevention through Ergonomics
  • Writing for the Web
  • Writing Reports and Proposals
  • Microsoft Excel 2016 (Level 1)
  • Microsoft Excel 2016 (Level 2)
  • Microsoft Excel 2016 (Level 3)
  • Microsoft Word 2016 (Level 1)
  • Microsoft Word 2016 (Level 2)
  • Microsoft Word 2016 (Level 3)
  • Microsoft Access 2016 (Level 1)
  • Microsoft Access 2016 (Level 2)
  • Microsoft Excel 2016 VBA
  • Microsoft Outlook 2016 (Level 1)
  • Microsoft Outlook 2016 (Level 2)
  • Microsoft PowerPoint 2016 (Level 1)
  • Microsoft PowerPoint 2016 (Level 2)
  • Microsoft Excel PowerPivot 2016
  • Microsoft Project 2016 (Level 1)
  • Microsoft Project 2016 (Level 2)
  • Microsoft Visio 2016 (Level 1)
  • Microsoft Visio 2016 (Level 2)
  • Microsoft Visio 2016 (Level 3)
  • Microsoft Publisher 2016
  • Microsoft Skype for Business 2016
  • Microsoft SharePoint 2016 for Users
  • Microsoft SharePoint 2016 for site owners
  • Microsoft SharePoint 2016 for Administrators
  • Microsoft Excel 365 Online
  • Microsoft 365 Part 1
  • Microsoft 365 Part 2
  • Microsoft Word 365 Online
  • Microsoft Power BI
  • Computer Basics Foundation
  • Computer Basics Intermediate
  • Computer Basics Advanced
  • Computer Basics Expert
  • Windows 10 Part 1
  • Windows 10 Part 2
  • Microsoft 2016 One Note
  • Microsoft PowerPoint 365 Online
  • Slack for Business

For any enquiries, kindly contact us on the contact details listed below. We look forward to hearing from you.

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